Deb's Lake Conroe Real Estate & Stuff! : If the House has Issues...Are you a lazy Realtor®?

If the House has Issues...Are you a lazy Realtor®?

If the house has issues, will there be anymore discussion? I truly think that depends on several things. If you are honestly out to find the right home for your Buyer then you have probably listened to their reactions about the house in the first place. Or, are you one that says, "well, you certainly do not want to deal with this!" Lake conroe house with issues can still be desirable

Here's my "what if"...

What if your Buyer loves the home with the absence of the issues? Let's say it has foundation issues. Did you just say, "oh well, we will find you another?" Or, did you question your Buyer? Did you say, "this issue can be repaired and to your liking if this house is the right one for you!"

Realize that if your client has seen the "right" home yet it had too many issues to overcome that it might just be your fault the home wasn't purchased?

What if you had answered with, "all issues can be overcome and if this is the home for you,  I say we address the issues till it's all worked out!"

Do you suggest they keep it on their "short list" and study the "disclosure" and then begin to communicate with the Sellers? Or, do you simply walk away?

Many a home sale has been squashed with the disappointment of one single possibility! Is your attitude Positive or Negative? Do you leave room for the door to be opened? Do you give all alternatives to perfection? A good Realtor® will explore, question, negotiate just about anything to provide a successful transaction for their Buyer.

And, have you ever asked yourself, "could I have done more?" after a client goes MIA?

No matter what the structure, there is a perfect match for the home.

Listen to what your clients say and then Hear what they mean.

Never be the one to close the door on a possible match! Do your due diligence and explore all possibilities. You will make more money in the end and end up with many grateful clients!

Good luck!

 

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Comment balloon 36 commentsDeb Brooks • November 06 2011 06:05PM

Comments

Deb! I hardly recognized you with your new "do"! It looks great - love it! I think I am a "let's get it done" type of Realtor. If the foundation needs to be repaired, we'll ask for it to be done. If there's an issue, I try to find a way around it. Good food for thought!

Posted by Rose King, Friendswood / Pearland / Houston Bay Area (UTR, Texas Realtors) over 6 years ago

Deb, you raised some great questions in your post. If the buyer has seen all this could be good advice provided they are willing to take on the challenge and have the extra funds for correcting the deficiency. There are other buyers for whom this might be too challenging, never the less it is good to raise the option. That can be the difference of a sale now vs a few months from now.

Posted by Endre Barath, Jr., Realtor - Los Angeles Home Sales 310.486.1002 (Berkshire Hathaway HomeServices) over 6 years ago

Rose, LOL! I will be blond again in a couple of months! I am not opposed to change...

I feel if the client truly loves the home it's worth a "discovery period" with the seller. I hope everyone does this. Yes, we work hard already but that's our job!

Posted by Deb Brooks (Brooks Prime Properties Wichita Falls Texas) over 6 years ago

Endre, or the Sellers might cough up the funds! You just never know. I am glad you found this thought provoking. I thank you!

Posted by Deb Brooks (Brooks Prime Properties Wichita Falls Texas) over 6 years ago

Excellent post, Deb.  So often we just follow our clients' whims when we could actually help them out by showing them the bigger picture.  So many houses are eliminated for the wrong reasons.

Posted by Jane Peters, Connecting you to the L.A. real estate market (Home Jane Realty) over 6 years ago

Deb,

 I agree many issues can and should be resolved. Our job is to be the added value Realtor, one who bring solutions and the right "professionals" to the table to make it happen effectively. A few years ago I sold a house with mold issues -  instead of it "scaring" them away, we had it mitigagted and monitored - they got to move into a house they loved - and with peace of mind. 

    I almost didn't recognize you. Isn't change fun? :)

Posted by Debb Janes EcoBroker and Bernie Stea JD, REALTORS® in Clark County, WA (ViewHomes of Clark County - Nature As Neighbors) over 6 years ago

Good, thought-provoking post, Deb! I like what Debb said in #6. "They got to move into a house they loved - and with peace of mind." Do you think this topic is especially appealing to Deb, Debb, and Debbes??

Posted by Debbe Perry, 828.439.3084 Morganton/Lake James NC (Real Living Carolina Property ) over 6 years ago

Hi Deb, I too almost missed seeing you since you made a change to your photo. Glad I was reading names tonight. But, back to your wonderful post tonight. I believe we need to listen to our buyers and offer suggestions to deal with many of those issues that come up with homes, especially with foreclosures when they can do that 203 renovation loan to make that "diamond in the rough" look GREAT.

Every home will have some issues, and nearly all of them can be addressed most of the time. Staying positive is always recommended.

Posted by Jerry Newman, Texas REALTOR, San Antonio Military Relocation (Brown Realty, 210-789-4216,www.JeremiahNewman.com) over 6 years ago

If we have found them home, then issues can be resolved.  If it isn't the right home, then the issues will most likely look way bigger to the buyer :)!  I try to always go the positive route with my clients :)!  Great post Deb and love the new look.  I was like, "who is this that I am subscribed to?"  LOL :)!

Posted by Brenda Mullen, Your San Antonio TX Real Estate Agent!! (RE/MAX Access) over 6 years ago

Realtors have a tough job. We all need to read the minds of people in our jobs and thinking outside the box and going that extra step always pays off.

Posted by Shar Sitter, Home Staging and Redesign Minneapolis/ St. Paul, M (Rooms With Style) over 6 years ago

Deb

You make an excellent point, we have to listen to understand.

Good luck and success.

Lou Ludwig

Posted by Lou Ludwig, Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC (Ludwig & Associates) over 6 years ago

Deb- Look at you! Had to look twice to see who it was. And BTW, congrats on the Feature.  You are professional Realtors and by pointing out the options for a buyer (if this house fits their needs in all other ways) this separates you from just someone who shows houses.

Posted by Kathy Streib, Home Stager - Palm Beach County,FL -561-914-6224 (Room Service Home Staging) over 6 years ago
There is a difference in not getting in the way and overwhelming them with your thoughts and not be a professional by guiding them as needed. Good post
Posted by Joy Daniels (Joy Daniels Real Estate Group, Ltd.) over 6 years ago

Deb, I agree that for every home there is a buyer.  Listening carefully and asking the right questions at the right time are key factors in bringing the two together.  Nice post!

Posted by Lisa Dunham, Associate Broker, Alexandria Virginia Real Estate over 6 years ago

Deb, your posts are always reflective of your thoughtful nature; enjoyed the thought.

Posted by Teral McDowell (Referral Patners LLC) over 6 years ago

Deb, you are spot on.  We have a home in escrow right now that has some issues.  But, this is our Buyers' dream home (after looking a approx 50 homes).  The issues can be overcome.  And, we can now see the perfection of this home for this family!

Posted by Pat & Steve Pribisko (Keller Williams Greater Cleveland West) over 6 years ago

Deb, My attitude is ALWAYS Positive, and I'm ready to listen, ask questions, listen some more, and then make recommendations based upon what I heard.  With open and honest communications, we will always come to the right conclusion.

Obviously, I'm not the only one that did a double take on your new photo.  I'm looking forward to seeing a lot more of you on video.  Thank you for sharing, and best wishes always.

Posted by Richard Yates, Broker and Realtor Orange County, California over 6 years ago

Okay, all of you! It's a change of picture! I want to warn you all that I may be blond next week. I love change. I just love it. I can't ever predict where it's going but it's sure fun to guess.

This photo is from a wonderful photo taken at ActiveRain Dallas, this summer.

To your left is a good friend, Joni Staples and to your right (your right of course) is Kerrie Greenhalgh! Kerrie is our very own ActiveRain Sweetheart! Kerrie, that fills our life with joy. So does Joni.

The other photo was taken on an Alaskan Cruise two years ago. The photographer said, "jump" and I followed instructions. I just love life and will continue to live it with the most gusto I have!

Check this out...this is where my headshot came from. Beautiful ladies, huh?

Posted by Deb Brooks (Brooks Prime Properties Wichita Falls Texas) over 6 years ago

Deb,

You're right of course. Sometimes the buyer just needs that qualified counseling that a Realtor can give.

Rich

Posted by Richard Iarossi, Crofton MD Real Estate, Annapolis MD Real Estate (Coldwell Banker Residential Brokerage) over 6 years ago

Dear Deb - Yes, what beautiful ladies!  I came over to say hello & read your post & almost suggested but no button because it was featured :))!!  Congratulations!

Posted by Pam Hills, ASP/IAHSP- Stager Miami, FL, Creative Minds Innovatively At Work (Innovative Artistry) over 6 years ago

Most homes in sF have issues.  Many Realtors in sF have issues too.  Laziness is certainly one of them.

 

Posted by Anthony Daniels, SF Bay Area REO Specialist (Coldwell Banker) over 6 years ago

Deb, if your clients were to buy this home, your closing gift should be 50 gallons of paint!

Posted by Steve Stenros, CREIA MCI, ICC, ACI Home Inspector,San Diego (Poway,La Jolla,Del Mar,Mira Mesa,Carlsbad,Escondido,Temecula) over 6 years ago
I was thinking I had seen that shot before! :))) I like change too! I have brown hair now! :)) anyway... Issues are just issues. The majority of the time they can be worked out -- but we can't work it out by going AWOL!!
Posted by Joni Bailey, Your Huntsville / Lake Livingston Area REALTOR® (Berkshire Hathaway Home Services - Anderson Properties) over 6 years ago

Deb, first of all, you look great! Second, if there is interest in the house, then I will address the problems and we have even gotten quotes for issues. With all the info out there, the buyer can make the best decision. Sometimes, they are wilingi to work through the issues because it is the right hosue for them.

Sharon

Posted by Sharon Alters, Realtor - Homes for Sale Fleming Island FL (Coldwell Banker Vanguard Realty - 904-673-2308) over 6 years ago

Love the new pic Deb... Very pretty lady!! :) Usually once my buyers get all the disclosures from the TDS to all the inspections I usually let them decide... Our job is just to make sure they know of EVERYTHING affecting the property. If they want to take it on or not is completely up to them.

Posted by Stacey Smith, Your Orange County Beach Cities Realtor (Coldwell Banker) over 6 years ago

Hi Deb,

Many times the right locations, come with homes that have issues...... as you can't fix the location, we always look how we can fix the house(s) in those preferred locations...

Posted by Peter Pfann @ eXp Realty Pfanntastic Properties in Victoria, Since 1986., Talk To or Text Peter 250-213-9490 (eXp Realty, Victoria BC www.pfanntastic.com) over 6 years ago

Your first example is something I just experienced a few weeks ago!  I have a client here in Westchester County who does not want to spend very much in our "expensive" area. I did find several houses to show her.  One she loved as soon as she went in..All on one floor, nice backyard. THEN, we went to the basement. There was some water on the floor, AND, the back brick wall foundation was splitting! Her boyfriend who is somewhat of a contractor knew immediately that was a major issue.  The listing agent was there (open house), and said the seller was going to fix it and was looking at contractors. We went to see other houses, but she kept saying, I want something like that. I told my clients that I would stay on top of the listing agent and see if there was any progress in getting the issue fixed, while we see if other houses come on the market. 

Posted by Barbara Bartell-Kamp, Westchester County NY Rentals, Condos, Coops, Home (Keller Williams NY Realty) over 6 years ago

Deb, I just got done reading a great blog about feedback by Jackie Connlley-Fornuff.  Upon hearing the feedback provided it would make great sense for both agents to talk to their clients to see if what the feedback issues were could be fixed.  So instead of giving feedback and moving on, we talk to our clients and ask "What if we can fix or find a solution for whatever the issues are, can we put this deal together for the buyers and sellers?"

Posted by Steve Warrene, Pittsburgh Real Estate Investment Specialists (Your Town Realty) over 6 years ago

 

I’m very careful about influencing my clients based on my judgment. Sometimes, as we uncover their hot buttons, sometimes, having the issue come up is a definitely walk away. Then, sometimes buyers depend on us to evaluate the severity of the issue.

 

Posted by Loreena and Michael Yeo, Real Estate Agents (3:16 team REALTY ~ Locally-owned Frisco TX Real Estate Co.) over 6 years ago

Our job is to be problems solvers more often than not, and giving alternatives and not simply taking the easy route "on to the next listing" is the best solution in some cases. Knowing your buyer and listening to what they are saying between the lines can make all the difference. Some buyers are easier to "read" than others, but the more ideas and information we can share with clients, the more value we provide to them.

Posted by Charlie Dresen, Steamboat Springs, CO e-Pro (Steamboat Sotheby's International Realty) over 6 years ago

Alternatives to perfection - negotiate a solution if it is the right house.  That really sums it up nicely.

Posted by Gary L. Waters, Broker Owner, Waters Realty of Brevard, LLC, ... a small office, delivering big service! (Waters Realty of Brevard, LLC) over 6 years ago

I'm working with a client right now that has issues with a house and we've gone over all the details to work out how to get them solved.  I'm hoping they'll move ahead with an offer in the next day or so.

Posted by Bryan Robertson, Broker, Author, Speaker (Intero Real Estate) over 6 years ago

Overcoming objections is a great asset for salespeople.  Many issues that concern buyers can be remedied, some easier than others.  It's up to us to show them how.

Posted by Gabe Sanders, Stuart Florida Real Estate (Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales) over 6 years ago

In your example about foundation issues, that was always an easy objection to overcome in the Dallas market as foudations had either all been fixed, or were going to be fixed (same things about termites). However, in Austin, you mention foundation issues and people wince.  What's that?  They think the house is beyond repair. It's a perception thing because it doesn't happen too much here because of the limestone and rock.

I've tried to get people to understand issues like that and offer to get experts, but many just shrug it off.

Posted by Donna Harris, Realtor,Mediator,Ombudsman,Property Tax Arbitrator (Donna Homes, powered by JPAR - TexasRealEstateMediationServices.com) over 6 years ago

Deb--wowza!  isn't if fun to change it up??  gotta love it, so long as the "foundation" stays intact (internal, not external--you know like loving life)! Great feature--no surprise. I am all over this. My husband and I were talking about the nuances of being successful and reading people, and you can't really teach that, you've got it or you don't. And it sure helps in this industry. Don't sweat the small stuff...and it's ALL small stuff.

Posted by Gayle Rich-Boxman Fishhawk Lake Real Estate, "Your Local Expert!" 503-755-2905 (John L Scott Market Center) over 6 years ago

Deb  Of course, it is our responsibility to share our expertise with a buying client.  Howver, we must also support thir decision

Posted by Karen Kruschka, - "My Experience Isn't Expensive - It's PRICELESS" (RE/MAX Executives) over 6 years ago

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